WHAT IS YOUR RETURNS POLICY?
Exchanges are free, but must be done WITHIN 30 DAYS OF RECEIVING YOUR ORDER. Exchanges via Happy Returns can also only be made for A DIFFERENT SIZE OF THE SAME ITEM, not a completely different item.

WHAT ITEMS CAN I RETURN?
Please see the below items for any EXCEPTIONS to this rule:
• If an item is marked as Final Sale, this item is non-returnable.
• All underwear can’t be returned for hygiene reasons.
• All products can be returned if they are sealed in their original packaging.
* Please note that returns registered separately CANNOT BE RETURNED IN ONE PACKAGE, even if they are from the same order. Combining the returns into the same package will slow down the refund process!
* Please also note that in order to receive a full refund, all items must be returned to us UNWORN/UNUSED and in the same condition you received them with their original packaging. If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund. All items are inspected on return.

HAVE YOU RECEIVED MY RETURN YET?
Depending on the country you're from & the returns courier you choose when returning your item(s), delivery times back to our warehouse can vary.

WHEN WILL I GET MY REFUND?
Due to increased volume there may be ADDITIONAL DELAYS IN YOUR REFUND BEING PROCESSED.
We only offer refunds onto the original payment method used to make the order.
Subject to the delays referred to above, refunds will be actioned within 7 days from the date we receive your order back to our warehouse. Please note it can take up to an additional 5 days for your refund to appear in your account once processed.